PRIVACY POLICY
Updated on 31/05/25
At DeSite Products, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you interact with our website or services—including submitting order or credit application forms. We comply with international data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Canada’s PIPEDA, and Australia’s Privacy Act 1988.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
DeSite Products
Address: FM 1490, Levelland, TX, United States
Phone: 1 (877) 254-7903
Email: sales@desiteproducts.com
Website: https://desiteproducts.com
We are the data controller of the personal data you provide to us.
2. What Information We Collect
We collect the following information through forms, analytics tools, and cookies:
A. Identification & Contact Information
- Full name
- Company name
- Email address
- Phone number
- Shipping and billing addresses
- Country of residence
B. Order & Credit Application Data
- Product information
- Pricing and order details
- Business and financial data (for credit requests)
- Trade references and bank information
C. Technical & Usage Data
- IP address
- Browser type and settings
- Operating system and device type
- Pages visited and time spent
- Referral source and interaction with marketing campaigns
D. Tracking and Advertising Data
We collect behavioral data using:
- Google Analytics
- Google Ads
- Facebook Ads / Meta Pixel
Other remarketing platforms and cookies.
3. How We Use Your Information
We use your information for the following purposes:
- To process product orders and credit applications
- To communicate regarding your inquiries or transactions
- To personalize your experience and recommend products
- To monitor website performance and user behavior
- To conduct marketing and remarketing campaigns
To comply with legal, tax, and regulatory obligations
4. Legal Basis for Processing
Depending on your location, we rely on different legal bases:
|
Jurisdiction |
Legal Bases |
|---|---|
| EU/EEA (GDPR) | Consent, Contractual necessity, Legal obligation, Legitimate interest |
| California (CCPA) | Notice at collection, Right to opt-out, Right to delete |
| Canada (PIPEDA) | Knowledge and consent, Reasonable purposes |
| Australia | Express/implied consent, Legitimate business need |
You can withdraw your consent at any time for non-essential processing.
5. Data Sharing & International Transfers
We may share your data with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping/logistics providers
- Marketing and analytics providers (Google, Meta, etc.)
- Legal and tax authorities (when required)
Data may be transferred and processed outside your country. When necessary, we implement safeguards such as Standard Contractual Clauses.
6. Data Retention
We retain your information only as long as necessary for the purposes stated:
- Orders and invoices: minimum 7 years
- Credit applications: duration of relationship + 5 years
- Analytics and tracking: up to 26 months (unless deleted earlier)
- Contact forms: 1–2 years
7. Your Privacy Rights
Depending on your country, you may have rights to:
- Access your data
- Correct inaccuracies
- Delete your data
- Restrict or object to processing
- Withdraw consent
- Opt-out of data sale or sharing (California)
- Lodge a complaint with your local authority
To exercise your rights, contact us at: sales@desiteproducts.com
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If we become aware of such a collection, we will delete it promptly.
9. Data Security
We apply appropriate security measures including:
- SSL encryption
- Secure servers and backups
- Access restrictions
- Regular audits
However, no method of transmission is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top. Significant changes will be notified through email or website banner if applicable.
11. Cookie Policy
We use cookies and similar technologies on our website to enhance user experience and analyze site performance. This section explains our cookie usage.
What Are Cookies?
Cookies are small text files placed on your device to store data. They help us understand visitor behavior and improve our services.
Types of Cookies We Use
|
Cookie Type |
Purpose |
|---|---|
|
Essential |
Necessary for core site functions (e.g., navigation, form submission) |
|
Performance |
Analyze traffic and improve performance (e.g., via Google Analytics) |
|
Functionality |
Remember user preferences |
|
Advertising |
Show targeted ads (e.g., via Meta Pixel, Google Ads) |
Third-Party Cookies
We use cookies from:
- Google Analytics – traffic and behavior analysis
- Google Ads – ad tracking and remarketing
- Meta (Facebook) Pixel – personalized Facebook/Instagram ads
- Other tools and ad platforms as needed
Cookie Consent and Control
By using our site, you consent to cookie usage unless you opt out. You can:
- Adjust your browser settings
- Use our website’s cookie settings banner
- Visit:
Disabling cookies may limit functionality.
12. Contact Us
If you have any questions or privacy concerns, please contact us at:
DeSite Products
Address: FM 1490, Levelland, TX, United States
Phone: 1 (877) 254-7903
Email: sales@desiteproducts.com
Website: https://desiteproducts.com
Region-Specific Contacts:
- USA: salesusa@desiteproducts.com
- Canada: salesca@desiteproducts.com
- Australia: salesau@desiteproducts.com
CONTACT US
- 1 (877) 254-7903
- salesusa@desiteproducts.com
- USA & Canada
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